MSU KEEPING SPARTANS SAFE
Michigan State University continues to prioritize the health and safety of our community. We are planning for summer and fall on and off MSU’s campus. The Kellogg Hotel & Conference Center will follow the MSU requirements to ensure everyone who visits campus is safe. The latest COVID-19 information is available at msu.edu/together-we-will. Please visit MSU’s page regarding wearing masks, social distancing, personal hygiene and more.
MITIGATING THE SPREAD
In alignment with public health recommendations, the MSU Division of Residential and Hospitality Services (RHS) is taking measures to prevent community spread of COVID-19, including enhanced disinfecting and sanitizing procedures. These new procedures ensure our guests, team members, and residents' health and safety by reducing the potential for COVID-19 spread. It is the division’s top priority to ensure facilities are clean, safe and provide a healthy environment. Read more.
KELLOGG HOTEL & CONFERENCE CENTER SAFE & CLEAN PLEDGE
In response to the COVID-19 pandemic, guests can expect to see additional safety measures, including enhanced cleaning of guest and event rooms and in the restaurant. Team members will disinfect high-touch surfaces, hand sanitizer stations are available in all public spaces, traffic flow measures and physical distancing reminders are posted as outlined in the MSU and RHS preventative measures above.
The hotel will resume taking room reservations starting on Monday, April 19, 2021. After a reservation is booked, guests will receive a pre-arrival letter detailing requirements when visiting the hotel. Below is an overview of some of the procedures we are following.
Reservations: A guest may book a room in advance online at kelloggcenter.com/rooms or call the front desk at 517-432-4000.
Arrival/Check In and Communication: When guests arrive at the hotel, they will check in at the front desk. The front desk team will confirm reservation details, verify the payment method, complete the check-in process, and confirm the guest's cell phone number to receive a text welcome message. We ask guests to use our text service during their stay to limit face-to-face interactions and to help us serve you better.
Hotel Access/Parking: Due to our modified operations, the hotel will only have two entrances open and accessible to guests; the front entrance located on Harrison Road and the skywalk entrance is located on level 1 of the parking ramp. Overnight guests may park at no charge in the parking ramp. All other doors are exits only. Both the hotel’s front entrance and skywalk entrance are barrier-free and fully accessible.
Housekeeping Service: We are not offering daily housekeeping service for team members and guest's safety. Should you need any items such as towels, shampoo, or extra coffee during your stay, please contact the front desk and we will provide contactless delivery of these items.
Paused Services and Amenities: Due to the ongoing COVID-19 pandemic, the following services and amenities are temporarily unavailable:
- Room Service
- Daily Housekeeping Service and Dry Cleaning
- Airport Shuttle Service
- Fitness Center Access and Access to MSU Intramural Facilities
- Kellogg Center Bike Share
STATE ROOM RESTAURANT DINE-IN SERVICE
The State Room Restaurant will resume a limited sit-down dinner service on Tuesday, April 20, 2021. The new hours and services are Tuesday-Saturday, 4-10 p.m., with reduced seating capacity. The restaurant will continue to offer takeout service in addition to dine-in service.
Reservations Only: Seating in our dining room is by reservation only. Sitting or standing is not available at the bar rail. Guests may make reservations by calling 517-432-5049 or reserve online at go.msu.edu/stateroom. Guests may wait outside and we will send a text when their reserved table is ready. Unfortunately, we cannot accommodate walk-in diners.
Payment: All major credit cards are accepted, however, we are not accepting cash until further notice. Overnight guests may have the bill charged to their hotel room. University departmental accounts may also be used as payment.
Party Size: Masks are required when not seated, eating, or drinking. We can seat no more than six guests per table. All guests must remain seated at their tables unless using the restroom and exiting the restaurant. Mingling between tables is prohibited to ensure the comfort and safety of all guests. Please include all children in your guest count and if we need to reserve a highchair or booster.
Cancellation: Please provide a courtesy call in advance if you need to cancel your reservation.
Dining Time Limit: Due to social distancing and limited seating capacities, our flexibility to accommodate guests is significantly reduced. We are limiting dining to two hours.
Private Dining Rooms (PDR): Three private tables are available in PDR A, PDR B, and Olympus Room. We will collect a deposit during booking for each private table reserved. This deposit will be applied to your final bill and is refundable if canceled 48 hours before your reservation. The maximum capacity is six persons per room.
For more information, please call 517-432-5049.
SALES AND CONFERENCE SERVICES
The sales and event team are booking future meetings, conferences, events, and weddings. For more information, please email firstname.lastname@example.org, call 517-432-3086, or visit kelloggcenter.com/meetings.
In preparation for your visit, we encourage you to review the MSU Community Compact, as well as MSU’s Additional Guidance for Engaging with Partners and Public Events. As outlined in the compact and the additional guidance, our guests agree to follow the requirements below, among others.
Health Screening: At this time, hotel and event guests must complete a health screening before arriving at the Kellogg Center.
Face Coverings: I will wear an appropriate face covering over my nose and mouth while I am on MSU property, both indoors and outdoors, unless I cannot tolerate a face covering for medical reasons.
Physical Distancing: I will maintain six feet of distance between myself and others with whom I do not live.
Personal Hygiene: I will maintain proper hygiene and health practices, including:
- Washing my hands frequently with soap and water or, if soap is unavailable, using hand sanitizer with at least 60% alcohol.
- Routinely cleaning and sanitizing my living space and/or workspace.
- Using the bend of my elbow or shoulder to shield a cough or sneeze.
- Refraining from shaking hands.
Adherence to Signage and Instructions: To protect me and others, I will look for instructional signs posted by MSU or public health authorities and follow those instructions.
Self-Monitoring: I will monitor myself for flu-like symptoms (for example, cough, shortness of breath, difficulty breathing, fever, sore throat, or loss of taste or smell). If I experience any flu-like symptoms, I will not visit campus until I have isolated for 14 days and am no longer symptomatic.
We thank you in advance for your efforts to protect yourself and other members of the MSU community.